At times an employee may forget to log out. During these instances, a sale may be logged under the incorrect employee's account. As an Admin, Tan-Link will allow you to change the name the sale was made under for commission and sales tracking purposes from the customer's account.
Beside the Tan-Link Home Icon, select Find Member. Then Insert Member info/account number , name etc. Select More details under Customer Name and under the Customer Account where the item was sold, scroll down to the Sales Log. You will see the details of the sale, such as Date/ Time, Employee who sold it, location, and discount notes.
The gray notes are editable by clicking on them. Once you click on the current Login ID listed, you can change it to any other employee's Login ID in your system that is active.
Once new Login ID is entered press ENTER to save the changes.
To change the amount of commission, click the number under the price. That is the commission amount.
Change the value then press enter to save.
Only management and admin profiles are able to make these changes. Commission and sales will be updated instantly with the change in Tan-Link.