At times an employee may forget to log out and sell items while on another employee's account.
As an Admin, Tan-Link will allow you to change the name of the Staff User where a sale was made for commission and sales tracking purposes.
For each order, you will see details on this transaction, such as Date/ Time, Employee who sold it, location, discount notes, Commission paid to the staff, and the amount that the customer paid. Any order info displayed in Gray is editable by clicking on it.
Once you click on a certain field, the information displayed will become editable for you to delete and type the new info in. Press ENTER on your Keyboard to save your changes.
Edit Date, time, employee, and Discount notes on a Sales order
From the customer's account, you will need to locate the sales order in the purchase history.
In order to assign the sale to another staff member, you will click on the Login ID that is listed on this order and delete the existing name. Then type in any other employee's Login ID that is currently active.
Press enter to save.
Add or Edit the Commission paid for a sales order.
To change or add commission paid to a staff member for a specific order, you can click on the number that is displayed below the total paid by the customer. That is the commission amount.
Change the value then press enter to save.
Only management and admin profiles are able to make these changes. Commission and sales will be updated instantly with the change in Tan-Link.
The commission will update automatically for staff to review under Staff> Bonus Earned.