STAFF TRAINING - What must my staff know prior to LIVE? – Tan-Link

How do I view or find my scheduled shifts in Tan-Link? https://tan-link.zendesk.com/hc/en-us/articles/360041958171

How do I open/close the ledger in Tan-Link?

https://tan-link.zendesk.com/knowledge/articles/360038941272/en-us?brand_id=360000224591

What are the different icons and functions found on the Home Screen? This guide will show you how and where to clock in/out in Tan-Link, where to find stored documents in Tan-Link, how to search for a customer in Tan-Link, how to create a New Customer Account, how to check the price and value of a Gift Card, where to see any incoming SMS messages if the employee has been granted access, where to find/send messages in Tan-Link, , how and where to switch locations in Tan-Link, how to send a ticket to support in Tan-Link, and how and where to log out of Tan-Link. https://tan-link.zendesk.com/hc/en-us/articles/360030327291-Navigating-in-Tan-Link-Main-Navigation-Bar

What all am I viewing on the Main Home Screen in Tan-Link? https://tan-link.zendesk.com/hc/en-us/articles/360030232052-Navigation-in-Tan-Link-The-Main-Screen

Once I have found a customer in Tan-Link, what all do I see on their account? https://tan-link.zendesk.com/hc/en-us/articles/360030026212-Navigating-in-Tan-Link-Customer-Navigation-Bar

How do I check a customer in? https://tan-link.zendesk.com/hc/en-us/articles/360030636351-How-to-check-a-customer-in

How do I sell a product or service in Tan-Link?

https://tan-link.zendesk.com/hc/en-us/articles/360030259452-Performing-a-sale-in-Tan-Link

How do I sell/redeem a Gift Card in Tan-Link?

https://tan-link.zendesk.com/hc/en-us/articles/360030636311-Working-with-Gift-Cards

How do I freeze/unfreeze an account in Tan-Link?

https://tan-link.zendesk.com/hc/en-us/articles/360030304572-How-to-Freeze-or-Unfreeze-a-Membership-EFT-

How do I upgrade/downgrade a membership in Tan-Link?

https://tan-link.zendesk.com/hc/en-us/articles/360039946571-How-to-Upgrade-or-Downgrade-an-EFT-Membership-

How do I collect a past due in Tan-Link?