If you have more than one location, you can request this feature to be enabled. This allows you to move stock from one location to another, or from an office/corporate location to another location.
Go to Management > Products > Update Stock or Place Order
Search for your products, and then use the Move Stock button to move stock from one location to another.
In the new window that appears, you will specify how many you want to move and where they are being sent.
Doing so will remove the stock from that location and will put it in shipping status.
Once that item is received at the destination, the person receiving will go to Staff > Receive Stock.
Here you can search a product by name or scan the UPC to find what was received.
Upon receiving stock, the quantity is updated at the destination location completing the move.
If there are any errors on the shipping or receiving end, if wrong item was sent or received, wrong quantity was sent or received, or the location was not correct then the manager responsible can receive a daily notification.
You can also go to Management > Products > View Stock History to see the shipping and receiving activity.
If the items were all shipped correctly, then you will see entries like the one below where everything matched up and there were no problems.
However, if there were items shipped that were not received correctly (quantity, location etc), then you can search for those items.
For example, if you want to see all items that were shipped but not yet received, search for Shipped Quantity > 0 and Received Quantity = 0 as shown below.
Likewise, if you want to search for items that were received in error and never shipped, you can search for Shipped Quantity = 0 and Received Quantity > 0
You can also search by product name to see all activity on that product, or search by location, person shipping/receiving etc.
If you want to search shipments by date, you can do so by using the YEAR-MONTH-DAY format. For example, if you want to see all shipments receiving in July 2020, you can search the Received On field and search for 2020-07.
Once the error in shipping or receiving has been resolved, you can delete the incorrect entry and adjust the correct entry to show the items received. For example, the following shows 2 items being shipped from Office to Avery Ranch, but only 1 being received.
Once you have resolved the issue with the mismatch, you can delete the incorrect entry and update the correct entry.
In this case, let's say MaryF made a mistake and did receive the 2 items, you can delete the 2nd entry, and change the first entry manually to indicate that 2 items were received by MaryF, or you can receive the stock again at that location to reconcile the shipment.
Any mismatches like these where items have been shipped and not received or vice versa will come through on the daily report enabled.