Working with Gift Cards

SELLING A GIFT CARD

To sell a gift card, go to the customer's account and then under Account Changes, you will see Sell Gift Card - Any Value

Specify the amount of the gift card in the pop-up box

On the sales screen, you can either enter your own gift card number if available, or you can request a new card number from the system.  Tan-Link offers the capability to use pre-numbered gift cards or will allow you to use paper certificates that the system will create numbers for.

Note: Gift card number must be specified or it will not function properly.  Furthermore, if for some reason you  are discounting a gift card, the discount MUST be entered before either entering the gift card number, or having the system create a New Card number.  If not done in this order, the number will disappear once the DISCOUNT is entered and no gift card number will be associate with the sale.

After verifying that there is a gift card number in the box, you can checkout as normal and accept the payment.

Once the sale is complete, the Gift Card number will appear on the customer's account in the Transaction History as shown below:

HOW TO CHECK THE VALUE/AMOUNT ON A GIFT CARD

This must be done from the main screen and not the customer's screen.

On the top Navigation Bar, enter the gift card number in the Check Price box as show below and click the search button.  A new window will appear showing the value of the gift card.

HOW TO USE A GIFT CARD AS PAYMENT

Use the gift card box during checkout to accept part or all the payment by gift card.

Click on the GIFT CARD >> button to put the full amount in the box. Then enter the gift card number in the Card Number box as shown below. When you enter the card number, it will show you how much balance is left on the card and the maximum amount that can be used from the gift card.

Now that you know how much is actually on the gift card, you can enter that amount in the box and it will show you the balance of payment required to complete the purchase in red below.

The payment that is short must then be paid by another means, for example cash or credit card.

Once the payment total matches up between the gift card and any other payment method, the NEXT >> button will be enabled and you can continue with the sale.